Dear All Members,
We have been updated from out insurance assessors today and we can let you all know the following update on progress with the current flooding situation:
We can confirm all memberships will be frozen with immediate effect and no payments will be taken from your account (from today, 16th May 2019).
We can confirm all memberships (paid upfront) will be extended in time in the timeframes we will be closed whilst repairs are carried out.
All direct debit payments taken by DFC in April and May will be reimbursed to all customers, currently in the hands of our insurance team.
We can confirm we have had 2 of the 3 contractors pricing up the scheduled works given to them by the insurers.
We can confirm both the insurance adjuster and assessor have both agreed on the schedule of works for all the repairs throughout.
We haven’t been given any date as yet by the insurance and will keep you posted as soon as we do have this information.
We can confirm we are now offering you and your friends FREE use of the temporary marquee facility next to the gym and FREE classes for all in the Castletown Community Centre whilst we are closed, please see any member of staff to complete your induction form.
Thank you for your patience and understanding at this immensely frustrating time, we will try to keep you updated on a weekly basis.